Thank you!

I'm writing this on my day off, but I thought it deserved a quick mention.

The Middleburg Heights store had a tremendous Memorial Day turnout. It was extremely encouraging to see so many people come and ask us to help furnish their homes on a holiday weekend. What absolutely thrilled me was that so many customers who I'd spoken to before came back this weekend to make that purchase we had discussed a week ago, or a month ago, or even two months ago. It made what was already a very good weekend a superb weekend for me - not just in terms of dollars, but in terms of validating my work here at the store. I can't begin to tell you how good it makes me feel, to see a familiar face come back and say: "Yes. It's time. Let's do it."

Thank you for coming in. I know I say it to practically every customer when I say goodbye, but I mean it from the bottom of my heart - thank you very, very much for visiting this weekend. It made Memorial Day a terrific holiday for me.

I'd like to ask two things of you, if I could. First, if you ordered a custom purchase from me this weekend, drop me a line when it comes in - or better yet, e-mail me a picture. I'll be honest, I'm dying of curiosity to see how they turn out.

Second, if you still need something to finish that room after you got your furniture, drop me a line. A little end table to go by a chair, an extra floor lamp - I've probably got something in the store to help finish the look. If you let me know that you're interested, I have a trick or two left that can make the purchase easier - but I need to hear from you.

Again, my deepest thanks. Enjoy the four-day week, and come by and see me again when you've got time. I'd appreciate it.